Terms & Conditions

Terms & Conditions




When you shop with us you pay shipping, how much you pay depends on the package weight. We deliver all products to the whole world, in cooperation with shippers like
PostNord and DHL.


Delivery time

The products are packed and sent no later than 14:00 the day after ordering.
The delivery time depends where you live.
Sweden  1-5 days
Scandinavia  2-6 days
Europe  2-8 days
Rest of world  2-14 days


Packages not picked up 

For packages that are not picked up will be charged a fee for uncollected packets of 25 EURO. It corresponds to the costs that it caused us to send out the package and received in return.


Delivery Confirmation

Once we have received your order you will receive an order confirmation from us through email. You also receive an e-mail with delivery confirmation when the product / products leave our warehouse.


Transport damage

If a transport damage should occur we ask you to make a complaint about the damage to our customer service via e-mail. We follow the Consumer Agency's guidelines and notification shall be made within a reasonable time after the buyer discovered or should have discovered the error. It is therefore important that you unpack and inspects your products carefully.
For that matter should be dealt with in the fastest possible way we ask you to keep the product packaging so that it can be inspected. Depending on the extent of the damage carried redelivery, remedial or price reduction.

 

Sales to miniors

Our store does not sell products to minors (under 18 year) without a parent or guardians's permission.